11 Burning Questions About SilverSneakers—Answered!

By Mandy Walker |

Here’s what you should know about this health and fitness program designed for older adults.

senior woman doing a plankWouldn’t it be great if you could take fitness classes designed specifically for seniors and led by supportive instructors? What if you could take those classes online from the comfort of your home? And get a no-cost gym membership for older adults?

If that sounds like the perfect program to help you get and stay fit in your golden years, we have awesome news for you. If SilverSneakers is included in your Medicare Plan, you can have all of that—at no additional cost to you.

To help you learn more and take advantage of SilverSneakers, we put together this handy guide to answer your questions.

Question #1: What Is SilverSneakers?

SilverSneakers is a health and fitness program designed for adults 65+ that’s included with many Medicare Plans.

SilverSneakers members can:

  • Access live online fitness classes and an on-demand video library of prerecorded workouts.
  • Take fun exercise classes designed for seniors of all fitness levels and led by trained instructors.
  • Go to thousands of gyms, community centers, and other participating fitness locations across the nation.
  • Download the SilverSneakers GO app to get your digital membership card and workouts (free, iOS and Android).
  • Find a friendly, supportive community in person and online.

The goal? To help you stay strong in body, mind, and spirit. Regular physical activity keeps your heart, brain, bones, muscles, and joints healthy. If you have a chronic condition like arthritis, diabetes, or osteoporosis, safe exercise can help you feel better. Plus, staying social is vital to good health.

According to SilverSneakers members, it works. In fact, 94 percent of members rate their health as excellent, very good, or good. And 88 percent say SilverSneakers has improved their quality of life.

Question #2: How Do I Get SilverSneakers?

If you currently have a Medicare Plan and you want to see if it includes SilverSneakers, you can check your SilverSneakers eligibility instantly here.

If you’re new to Medicare or looking for Medicare Plans that include SilverSneakers, you can find participating health plans here.

Question #3: I Lost My SilverSneakers Card. How Do I Get a New One?

If you’re already a SilverSneakers member, you can get your digital membership card instantly here.

To make things even easier, download the SilverSneakers GO app (free, iOS and Android). You’ll be able to:

  • Access your digital membership card anytime.
  • Find SilverSneakers locations and classes near you.
  • Discover, schedule, and track your workouts.

Question #4: Is There an Age Requirement for SilverSneakers?

SilverSneakers is a health and fitness program designed for adults 65+ that’s included with many Medicare Plans, but there’s no age requirement. If you have a Medicare Plan, you can check your SilverSneakers eligibility instantly here.

Question #5: Do You Have Online Classes?

Yes, and lots of them! If you’re a SilverSneakers member, you get access to both live online classes and prerecorded video workouts.

SilverSneakers LIVE offers full-length SilverSneakers classes live through Zoom. With over 50 classes a week, there’s something for everyone. You’ll find favorites such as SilverSneakers Classic Light, Circuit Light, Yoga, EnerChi, and BOOM MIND. There’s also Zumba Gold, Cardio Mix, Bodyweight Boot Camp, and Group Personal Training. Plus, you’ll find live workshops, including Balance Builder, the Happiness Effect, and Nutrition as We Age.

Classes and workshops occur multiple times throughout the day and are exclusive for SilverSneakers members. Learn more in our guide to SilverSneakers LIVE.

SilverSneakers On-Demand features hundreds of videos for SilverSneakers members only. You’ll find workout videos for cardio, strength training, and fall prevention. You’ll also get nutrition videos, such as healthy eating habits for older adults and how to read food labels.

To get started, log in to or create your online account.

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Question #6: What Types of Exercise Classes Are Available, and Who Teaches Them?

You’ll find a variety of fun exercise classes designed for seniors of all fitness levels and interests. Classes vary whether you’re doing them online or in person, but if available, you’ll find:

  • Cardio and strength classes, which often offer a chair for support
  • Water aerobics classes
  • Chair and standing yoga classes
  • Tai chi, boot camp, and so much more!

SilverSneakers classes are led by supportive instructors who are trained in senior fitness. They can help you learn how to do exercises safely and adapt exercises for your needs.

Learn more about why SilverSneakers members love our classes and what SilverSneakers instructors know that other trainers don’t.

Question #7: What’s Included in a Gym Membership with SilverSneakers?

You’ll get a basic membership at any gym and participating location in the SilverSneakers network. Facilities, amenities, and classes vary by location, but if available, that generally means you can use:

  • Cardio equipment, such as treadmills and ellipticals
  • Strength equipment, such as weights and strength machines
  • Amenities, such as pools and walking tracks

It does not include extras like smoothies, massages, or personal training. If you choose to arrange and pay for those on your own, you certainly can.

Not a fan of the traditional gym? You might like SilverSneakers FLEX classes, which are taught at recreation centers, local parks, and other neighborhood locations.

Question #8: How Do I Find a Location or Class, and Can I Go to More Than One?

To find participating fitness locations or classes in the SilverSneakers network near you, use our location tool, or download the SilverSneakers GO app (free, iOS and Android). Due to the COVID-19 pandemic, we recommend that you check with locations directly to find out about any restrictions and to confirm that they are open and offering classes at this time.

And yes, you can go to any participating location or class you like in the SilverSneakers network, even if you’re traveling. For example, you can use weights or exercise machines at one location, swim in the pool at another location, and take a SilverSneakers or FLEX class at a third location.

Question #9: What’s the SilverSneakers Community Like?

Friendly. Supportive. Motivating. Fun. Like family. That’s how members often describe the SilverSneakers community.

What they all know: SilverSneakers is more than a fitness program, and often it’s the friendships that people make that keep them coming back. Many SilverSneakers groups even plan social events outside of classes, like potlucks or outings around town. Or if they’re taking a SilverSneakers LIVE class, they’ll chat online before or after the workout.

This social support has real health benefits. SilverSneakers members who participate in group exercise are more active, feel healthier, and are less likely to experience social isolation than non-members, according to a Massachusetts Institute of Technology AgeLab study.

Plus, you can stay connected with the SilverSneakers community on Facebook and Twitter.

Question #10: Do You Sell Silver Sneakers—or Silver Slippers?

We don’t sell shoes of any kind, but we do offer SilverSneakers shirts, exercise bands, and bags at the online SilverSneakers store.

Question #11: I Have More Questions! Can You Help?

If you have questions about your SilverSneakers eligibility or membership, you can call us at 866-584-7389 or email us at support@silversneakers.com.

Take Your Favorite SilverSneakers Classes Online!

SilverSneakers members can access live fitness classes and wellness workshops through SilverSneakers LIVE. See the latest schedule and RSVP for classes here.

Not a member? If you have a Medicare Plan, it may include SilverSneakers—at no additional cost. Check your eligibility instantly here.

Find out if your health plan already includes the SilverSneakers benefit. CHECK YOUR ELIGIBILITY